Supporting businesses to build, develop and retain skilled workforces

Develop employees' expertise
Hospitality sector experts
Improve profits through people

Work with the workforce development leader

As the leading skills and workforce development expert for the hospitality, travel, tourism, passenger transport and retail industries, People 1st helps businesses improve their performance through people.

Our specialist products and services help businesses develop their employees’ skills and expertise, so they can improve retention, productivity and profits.

From our apprenticeship network and consultancy to world-renowned WorldHost customer service training, ‘train the trainer’ programmes, labour market intelligence and insights and talent management support for businesses, we aim to inspire skills and development right across the visitor economy.

Visit People 1st website

College Rosettes

People 1st is proud to sponsor the AA College Restaurant of the Year Award, which gives our accredited colleges – which have been recognised for offering exceptional hospitality training – an additional opportunity to be rewarded for the excellent work of their restaurants and reward the dedication of the lecturer and student teams that run them.

Read more about the College Rosette scheme.

Who else we work with