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How is AA serviced accommodations quality rated?


Quality Standards

We assess and rate accommodation under a set of quality standards agreed by the UK tourist authorities – Quality Standards are the basis for the inspections that take place.

Serviced Accommodation Criteria

This is living accommodation for fixed-term rental for leisure and business purposes. Usually, the letting term is 1 week, with shorter or longer stays possible. To be appointed by the AA, properties are required to undergo a quality-based assessment.

Serviced Accommodation Star Rating

Ranging from 3 to 5, star ratings denote the standard of quality for serviced accommodation.

★ ★ ★ Detailed evidence of care and external maintenance. A good provision of local information and additional recreational items. Well-finished fittings and decor and a kitchen well-stocked with cookware, crockery, cutlery and utensils.

★ ★ ★ ★ Very good to excellent standards throughout, with high quality coordinated furniture, fixtures and fittings. Ample space with well-planned layout of furniture; high quality and very good range of kitchen equipment.

★ ★ ★ ★ ★ Exceptional and outstanding levels of comfort throughout, with an excellent range of items. High quality furniture with striking interior design. An excellent range of kitchen appliances, cookware, crockery, cutlery and utensils, all in pristine condition.

Quality Assessed

This accreditation level involves a full inspection, testing all services to ensure minimum quality standards are met, but with no star rating awarded.

Read the AA Serviced Accommodation Quality Standards

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