AA logo

How are AA hotels quality rated?


Quality Standards

We assess and rate accommodation under a set of quality standards agreed by the UK tourist authorities.

Hotel Star Rating

Ranging from 3 to 5, star ratings denote the standard of quality for hotels.

★ ★ ★ Staff are smartly and professionally presented. The restaurant or dining room is open to residents and non-residents.

★ ★ ★ ★ Professional, uniformed staff respond to your needs or requests. Well-appointed public areas. The restaurant or dining room is open to residents and non-residents. Lunch is available in a designated eating area.

★ ★ ★ ★ ★ Luxurious accommodation and public areas. A range of extra facilities and a multilingual service available. Guests are greeted at the hotel entrance. High quality menu and wine list.

Inspector's Choice. Each year we select the best hotels in each rating. These hotels stand out as the very best in the United Kingdom, regardless of style. 

Highly Recommended. Hotels with Silver Stars have been selected for their superior levels of quality, high standards of housekeeping and for the quality of food within their star rating.

Quality Assessed

This accreditation level involves a full inspection, testing all services to ensure minimum quality standards are met, but with no star rating awarded. Establishments are eligible for, and may achieve, other associated awards such as our food scheme AA Rosettes and Spa Awards.

Read the AA Hotels Quality Standards

Find out more