How are AA guest accommodations rated?


Common Quality Standards

We assess and rate accommodation under a set of standards agreed by the UK tourist authorities – Common Quality Standards are the basis for the inspections that take place.

Guest accommodation star rating

Ranging from 1 to 5, star ratings denote the standard of quality for guest accommodation.

★ Minimum quality requirements for cleanliness, maintenance, hospitality, facilities and services. A cooked or substantial continental breakfast is served in a dining room or eating area, or bedroom only.

★ ★ Courteous service, well-maintained beds. Breakfast prepared with a good level of care.

★ ★ ★ Friendly welcome, and good-quality, well-presented beds and furniture. A choice of good-quality, freshly cooked food is available at breakfast.

★ ★ ★ ★ Attentive, more personalised service. At least half of the bedrooms are ensuite or have private bathrooms. Very good beds and high-quality furniture. Breakfast offers a wider choice, fresh ingredients is cooked and presented with a high level of care.

★ ★ ★ ★ ★ Awareness of each guest's needs with nothing being too much trouble. Rooms all ensuite or with own bathroom. Excellent quality beds and furnishings. Breakfast includes specials/home-made items, high-quality ingredients, and fresh local produce.

Types of guest accommodation

B&B: Accommodation provided in a private house by the owner for up to 6 paying guests.

Guest House: Accommodation for more than 6 paying guests, with the owner and/or staff providing additional services, e.g., dinner.

Farmhouse: B&B or guest house accommodation (see above) provided on a working farm.

Inn: Accommodation provided in a fully licensed establishment, providing evening meals and with the bar open to the public.

Restaurant with Rooms: A maximum of 12 bedrooms provided on the site of a restaurant.

Guest Accommodation: Open to any establishment meeting the minimum entry requirements.

Read the AA guest accommodation quality standards

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