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Common Quality Standards

 

How we assess

We assess and rate accommodation under a set of standards agreed by the UK tourist authorities. Each accommodation type is assigned a sub-category, called a designator, developed to help consumers distinguish between different accommodation types across the UK.

Ratings, ranging from 1 to 5, denote the standard of quality for hotels, self-catering, guest accommodation, and caravan and camping sites.

 


 

Hotels

1 to 5 star ratings are given to this category.

Additionally, we give the following designators when assessing against the Common Quality Standards for hotels.

 

Hotel: Formal accommodation offering full hotel service.

Country House Hotel: Features ample grounds or gardens in rural or semi-rural setting with an emphasis on tranquility.

Small Hotel: Smaller establishments of 20 rooms or fewer with a more personal feel, usually run by the proprietor.

Town House Hotel: Distinctively-styled town or city-centre property with a room-count not over 50, offering either dining or room-service options.

Metro Hotel: Town or city property providing full hotel services apart from dinner, though within close proximity to a range of eateries.

Budget Hotel: Usually a modern, purpose-built property offering inexpensive rates, often located near motorways and in town or city centres.

 

 

Guest Accommodation

1 to 5 star ratings are given to this category.

Additionally, we give the following designators when assessing against the Common Quality Standards for guest accommodation

 

B&B: Accommodation provided in a private house by the owner for up to 6 paying guests.

Guest House: Accommodation for more than 6 paying guests, with the owner and/or staff providing additional services, e.g., dinner.

Farmhouse: B&B or guest house accommodation (see above) provided on a working farm.

Inn: Accommodation provided in a fully licensed establishment, providing evening meals and with the bar open to the public.

Restaurant with Rooms: A maximum of 12 bedrooms provided on the site of a restaurant.

Guest Accommodation: Open to any establishment meeting the minimum entry requirements.

 

 

Self-catering and serviced accommodation

1 to 5 star ratings are awarded to this category.

Additionally, we give the following designators when assessing against the Common Quality Standards for self-catering and Common Quality Standards for serviced accommodation.

 

This is living accommodation for fixed-term rental for leisure and business purposes. Usually the letting term is 1 week, with shorter or longer stays possible.

To be appointed by the AA, properties are required to undergo a quality-based assessment.

 

 

 

Caravan parks, campsites and glamping sites 

1 to 5 black pennant ratings are awarded to this category.

Additionally, we give the following designators when assessing against the Common Quality Standards for caravan and camping sites and Common Quality Standards for glamping sites.

 

 

Download the Common Quality Standards

 

                                                


 

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